Please read the following information before proceeding with an online consultation at Matrika Homoeopathy.
I understand that Matrika Homoeopathy provides online consultations only and does not currently offer physical consultations.
I understand that an online consultation has limitations because a complete physical examination may not be possible. The clinician may recommend an in-person assessment, diagnostic testing, or referral to another healthcare professional when appropriate.
I agree to provide accurate and complete information about my symptoms, medical history, allergies, current medications, previous treatments, and relevant investigation reports.
I understand that incomplete or inaccurate information may affect the assessment and recommendations.
I understand that a digital prescription may be provided when clinically appropriate and permitted under applicable professional requirements.
I acknowledge that Matrika Homoeopathy does not sell, dispense, or ship medicines. If medicines are prescribed, I am responsible for purchasing them independently from a suitable pharmacy or authorized supplier and paying any associated costs.
I will seek clarification from the prescribing clinician if I do not understand the prescription or its instructions.
I understand that individual health outcomes vary and that no specific result, recovery timeline, or cure is guaranteed.
I understand that homoeopathy should not replace necessary evidence-based medical treatment, recommended investigations, or specialist care.
I understand that online consultations are not intended for medical emergencies. In an emergency, I will seek immediate medical attention through the appropriate emergency services or nearest emergency department.
I understand that my personal and medical information will be handled in accordance with applicable privacy requirements. I consent to the collection and use of relevant information for consultation, documentation, follow-up, and related healthcare purposes, subject to applicable law.
I understand that online communication involves privacy and security limitations.
I understand that the consultation fee covers the consultation service only. Medicines, delivery, and pharmacy-related charges are separate.
I agree to review the applicable payment, cancellation, rescheduling, and refund terms before confirming my appointment.
By confirming my appointment and proceeding with the consultation, I acknowledge that I have read and understood the above information and agree to proceed with online consultation, subject to applicable professional and legal requirements.
You will be asked to confirm that you have read and agree to this consent when you book your appointment.
